The ultimate goal of an efficient business is to have an Enterprise Content Management System to automate as many manual processes as possible. Reduced, or eliminated, manual processes results in reduced labor hours and errors which lowers overall operating costs. This is simple ROI cause and effect.
An ECM built on a platform of SaaS software uses less internal resources, is more frequently updated and usually costs less to maintain than on premise solutions.
SaaS Enables Mobile
Most importantly SaaS enables mobile. A business is on the curve whose workforce and customers can use mobile cloud-computing to perform work, communicate and share information.
SaaS and mobile cloud-computing require digital documentation. Here in 2016 it’s surprising – even shocking – how much paper still floats through a business. And not just small, privately owned businesses but even Fortune 500 companies.
Paper has to be managed by people: collected, sorted, stored, distributed and controlled. Further cost happens when data from paper documentation has to be manually entered into databases or software systems. Not to mention the consequences when paper is lost or destroyed.
Going paperless with digital documentation enables your business to “plug the holes” in your ECM workflow and eliminate manual processing. Or, it gets your business a major step closer if you don’t have an ECM yet.
Allow your workforce to use their time monitoring, analyzing and taking action on data instead of manually creating or managing paper documentation.
ICM Can Help
At ICM Document Solutions, we have been helping business Go Paperless for over 28 years. We are business solutions consultants ready to hear your challenges and find solutions which are right for your business. We are SaaS and document scanning experts.
Our professional services and suite of ECM SaaS software products can help you get started or improve automation of your current processes.
Going paperless with digital documentation includes other benefits, as well, such as increased security, compliance, reduced storage costs, environmental support, risk mitigation and improved customer service.
The ViewCenter system has transformed our business and enabled us to serve both our global staff and our customers much faster and more efficiently.
Andrea Zublin Administrator,
ViewCenter is one of the best tools I have ever used! I was looking for a solution that would allow me to easily scan and store numerous documents and make them readily available to my customers without having to manually index each document. . . . Not only are my documents now digitized, no one had to manually index them, the OCR function works great and continues to improve the more you use it. . . . If the quality of the product were not enough, the level of customer and technical service I receive is outstanding!
We hired ICM Document Solutions to help us get a handle on our historical documents and establish new document management practices that will enable us to drive a more efficient future for our business.
Jerry McKechnie Quality Manager,
Our use of the ICM solution has helped us reduce our backlog of paper records and increased efficiency in document retrieval. Additionally, the ICM solution helps Hawker towards its goal of a 30% reduction in its carbon footprint.
Jim Meszaros Quality Manager,
Hawker Pacific Aerospace
The ICM ViewCenter saves time and expedites the invoicing process that in turn helps keep cash flowing in for accounts receivable.
Carl Shultz Vice President of Finance,
Marana Aerospace Solutions
ICM has been a long-time aerospace document scanning specialist for UTC’s Phoenix AZ facility. More than 7 million pages of documents have been scanned for UTC over a 15-year period. As such, UTC’s management asked ICM for assistance with digital storage of its traveler packets.
Accounts Payable Department UTC Aerospace Systems
It has been a joy working with you on this project, and we constantly speak highly of the work you did for us.
Everything is looking very good and our reintegration of the image files into our system is going virtually flawless.
Dana P. Hlavac JD CPM Deputy County Manager,
With electronic document scans we don’t worry about misfiles anymore. Retrieval is easy and quick. Plus it’s much easier for the public to access documents, which reduces the need for clerk-provided assistance.
Virlynn Tinnell Clerk of the Court,
The college chose ICM ViewCenter for its replacement solution. As a Web-based and open architecture document management software, ViewCenter has proven to be secure, flexible, easy to use, reliable, and scalable. Some features important to GCC were version control, and retention control, all of which ViewCenter handles with modular plug-ins chosen to suit each customer’s needs.
Isaiah Washington IT Manager,
Glendale Community College
ICM applied its experience and expertise to devise a solution for the Nogales Unified School District that digitized 100 years’ worth of paper records, and provided a tool that allows the district to retain, search, find, and retrieve records easily and efficiently.
John Utne Director of Student Records,
Nogales Unified School District