Technology is cool. Always has been, always will be. Government agencies don’t often get credit for being innovative, advanced, or even current in their use of technology. But that has changed. Your government agency can join in by using web portal software.
We want to share how ICM Document Solutions has provided government agencies a web portal, InfoCenter, so they can share real-time content from multiple sources while meeting regulatory requirements and legal obligations. It allows content to be selectively available to external or corporate users while not compromising the security of internal systems or data.
Government agencies are challenged to offer public services with limited budgets and resources. InfoCenter can reduce labor cost by providing government personnel:
Approval workflow to authenticate users
Anywhere access, storage and retrieval of data
Dashboard reporting of user interaction, and
The ability to save frequently used searches.
And the bonus prize is that ICM can do all this with no development costs to implement the InfoCenter web portal; $0.
Content can be published openly or require user authentication. Users can query, request and view records of any type, such as: applications, board meeting minutes, claims, complaints, criminal records, inspections, invoices, land records, licenses, permits and tax records to name only a few. This further reduces labor cost through user self-service.
Do you want to better maintain and support your constituents, licensees, customers and vendors effectively, economically, instantly and securely with a web portal? If yes, contact us today!
The ViewCenter system has transformed our business and enabled us to serve both our global staff and our customers much faster and more efficiently.
Andrea Zublin Administrator,
ViewCenter is one of the best tools I have ever used! I was looking for a solution that would allow me to easily scan and store numerous documents and make them readily available to my customers without having to manually index each document. . . . Not only are my documents now digitized, no one had to manually index them, the OCR function works great and continues to improve the more you use it. . . . If the quality of the product were not enough, the level of customer and technical service I receive is outstanding!
We hired ICM Document Solutions to help us get a handle on our historical documents and establish new document management practices that will enable us to drive a more efficient future for our business.
Jerry McKechnie Quality Manager,
Our use of the ICM solution has helped us reduce our backlog of paper records and increased efficiency in document retrieval. Additionally, the ICM solution helps Hawker towards its goal of a 30% reduction in its carbon footprint.
Jim Meszaros Quality Manager,
Hawker Pacific Aerospace
The ICM ViewCenter saves time and expedites the invoicing process that in turn helps keep cash flowing in for accounts receivable.
Carl Shultz Vice President of Finance,
Marana Aerospace Solutions
ICM has been a long-time aerospace document scanning specialist for UTC’s Phoenix AZ facility. More than 7 million pages of documents have been scanned for UTC over a 15-year period. As such, UTC’s management asked ICM for assistance with digital storage of its traveler packets.
Accounts Payable Department UTC Aerospace Systems
It has been a joy working with you on this project, and we constantly speak highly of the work you did for us.
Everything is looking very good and our reintegration of the image files into our system is going virtually flawless.
Dana P. Hlavac JD CPM Deputy County Manager,
With electronic document scans we don’t worry about misfiles anymore. Retrieval is easy and quick. Plus it’s much easier for the public to access documents, which reduces the need for clerk-provided assistance.
Virlynn Tinnell Clerk of the Court,
The college chose ICM ViewCenter for its replacement solution. As a Web-based and open architecture document management software, ViewCenter has proven to be secure, flexible, easy to use, reliable, and scalable. Some features important to GCC were version control, and retention control, all of which ViewCenter handles with modular plug-ins chosen to suit each customer’s needs.
Isaiah Washington IT Manager,
Glendale Community College
ICM applied its experience and expertise to devise a solution for the Nogales Unified School District that digitized 100 years’ worth of paper records, and provided a tool that allows the district to retain, search, find, and retrieve records easily and efficiently.
John Utne Director of Student Records,
Nogales Unified School District